PENGARUH LAYANAN PURNA JUAL PADA KESETIAAN PELANGGAN (Studi pada Industri Sepeda Motor di Daerah Istimewa Yogyakarta)

PENGARUH LAYANAN PURNA JUAL PADA KESETIAAN PELANGGAN (Studi pada Industri Sepeda Motor di Daerah Istimewa Yogyakarta)

The growth of Indonesian motorcycle industry continues to increase simultaneously in line with the need of cheap, reliable, and economical vehicles in Indonesia. Competition among manufacturers is very stiff and employs a lot of marketing strategies to defend market share. Customer satisfaction may...

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Bibliographic Details
Main Authors: , Mudita Priya Pinaka, , Dr. Sahid Susilo Nugroho, M.Sc.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/98823/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55021
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Institution: Universitas Gadjah Mada

Internet

https://repository.ugm.ac.id/98823/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55021

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