ANALISIS MANAJEMEN PENGETAHUAN PT VADS INDONESIA Studi pada Divisi Call Center

This research aims to identify the application of knowledge management in PT. Vads Indonesia to the challenges it faces, namely a high employee turnover amid visions of PT. Vads Indonesia to become the industry call center with an international standard. Human and knowledge is a valuable asset for t...

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Bibliographic Details
Main Authors: , Candrika Maitri Nirantari, , Nurul Indarti, Silvilokonom. Cand. Merc., Ph.D.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/99667/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55929
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Institution: Universitas Gadjah Mada