PENGARUH KEPUASAN KONSUMEN TERHADAP KOMUNIKASI WORD OF MOUTH DAN NIAT PEMBELIAN KEMBALI PRODUK DAN JASA DI KLINIK KECANTIKAN LONDON BEAUTY CENTRE YOGYAKARTA

Problem of this research begins from many emerging beauty clinics in Indonesia. Tough competition makes The clinic owners compete to offer the best products and services to reach the consumer satisfaction. Consumers� satisfaction is an important asset for companies because they can be used as indi...

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Bibliographic Details
Main Authors: , Kartika Sako, , Slamet Santoso Sarwono, Dr., MBA.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/99729/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55835
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Institution: Universitas Gadjah Mada