PENGEMBANGAN INSTRUMEN PENGUKURAN NILAI ANTARMUKA SITUS INTERNET JAMSOSTEK DARI PERSPEKTIF PENGGUNA

• Main Authors: , Lingga Trinugraha, , Ir. Wahyu Sardjono, MM.
• Format: Theses and Dissertations NonPeerReviewed
• Published: [Yogyakarta] : Universitas Gadjah Mada 2012
• Subjects: ETD
• Online Access: https://repository.ugm.ac.id/99770/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55745
• Institution: Universitas Gadjah Mada

This study was based on the development of Jamsostek�s internet website which is a new channel as alternative in the process of distributing information about Jamsostek. This channel was built after the Sistem Pelayanan Terpadu Online implemented in all branches. The purpose of this research is to understand the user's assessment of the Jamsostek�s website interface and its factors that can make recommendations for improvements in the development/construction of internet websites in the future. The methodology used in sampling is simple random sampling conducted on 140 respondents. Sample data obtained by using a questionnaire distributed by email to the Jamsostek�s website users who have registered as a member. Observed variables were 24 variables derived from the attributes of the 7C Framework for Website Design (Context, Content, Commerce, Community, Connection, Customization, and Communication). The analysis was performed by using factor analysis approach. From the 24 observed variables produced six factors: first is Information Presentation, the second factor is Forum Community, the third factor is Communication Care, the fourth is Custom Flexible, the fifth factor is Multimedia Connection, and the sixth factors is Exchange Transaction. Based on the results of factor analysis, a recommendation can be made for website interface improvements in the Jamsostek website development/construction in the future.