Factors Influencing the Usability of Information Systems in Selected Indonesian Private Higher Educational Institutions

• Main Author: Dwi, Yuniarto
• Format: Thesis
• Language: English; English
• Published: 2022
• Online Access: http://ur.aeu.edu.my/1017/1/Dwi%20Yuniarto%20-%20Final%20Thesis.pdf; http://ur.aeu.edu.my/1017/2/Dwi%20Yuniarto%20-%20Final%20Thesis-1-24.pdf; http://ur.aeu.edu.my/1017/; https://online.fliphtml5.com/sppgg/eyvl/?1668400504301
• Institution: Asia e University

In the implementation of Information Systems in Indonesian Private Higher Education Institutions several problems arise, including the problem of disparity in the use of Information Systems. Information Systems helps policymakers in Higher Education Institutions make decisions quickly, precisely, clearly, and accurately. Regarding the decision-making process, the institutions are required to regulate the process effectively and efficiently. The most felt gap is the problem of understanding the ease of use of Information Systems, several factors that influence users are reluctant to use Information Systems are in terms of difficulties in using Information Systems. Following prior studies around the above-mentioned phenomena, the usability level of Information Systems implementation is still low. On the other hand, Government has targets following the Work Program that must be realized immediately. The goal of this study is to discover what elements influence Usability Information Systems on the Indonesian Private Higher Educational Institutions that have been chosen. The research model used is a model resulting from integrating the Parasuraman readiness model with the Nielsen Usability model. The population chosen for this study was the Leaders or Lecturers or Staff at selected Indonesian Private Higher Educational Institutions. While the sample was chosen based on simple random sampling. Samples totaling 249 were taken and determined based on the accreditation of rank B of Indonesian Private Higher Educational Institutions which totaled 709 with the formula for determining samples from Isaac and Michael. Survey responses are valid and are analyzed using structural equation modeling method in quantitative research. 25 hypotheses have been examined. The degree of disagreement between the traits that should not be quantified by the measuring instrument has been met, and theoretical conceptions concerning the variable have been excluded. Factors that produce influence are Discomfort on Significant Memorability, Innovation on Efficiency, Learnability, Memorability, Reliability, and Significant Satisfaction, Insecurity on Efficiency, Learnability, Memorability, Reliability, and Satisfaction in Significant, Reliability on System Usability Significant, and Satisfaction on System Significant Usability. The results will be able to contribute to the parties involved in preparing for Information Systems in the future and these findings become material for making decisions about the usability of Information Systems. From the presence of the new model, it can be tried to be applied in various institutions to provide input on the continued use of the integrated model.