Factors Influencing Customer Loyalty in the e-Commerce Era: The Case Study of Pos Malaysia.

Postal service is essential to the efficient functioning of the economy and society as a whole, with its extensive physical connectivity and network across the country. However, there is increasing competition from the threats of technological innovations. The aim of this study is to analyse what dr...

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Bibliographic Details
Main Author: Ahmad Najmi, Mahfodz
Format: Thesis
Language:English
English
Published: 2020
Online Access:http://ur.aeu.edu.my/836/1/FACTORS%20INFLUENCING%20CUSTOMER%20LOYALTY%20IN%20THE%20ECOMMERCE%20ERA_THE%20CASE%20STUDY%20OF%20POS%20MALAYSIA%20for%20print.pdf
http://ur.aeu.edu.my/836/2/FACTORS%20INFLUENCING%20CUSTOMER%20LOYALTY%20IN%20THE%20ECOMMERCE%20ERA_THE%20CASE%20STUDY%20OF%20POS%20MALAYSIA%20for%20print-1-24.pdf
http://ur.aeu.edu.my/836/
https://online.fliphtml5.com/sppgg/ybnk/?1611242512597
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Institution: Asia e University
Language: English
English