Network data envelopment analysis as instrument for evaluating water utilities’ performance

Measuring the water sector performance is essential in improving the quality of water supply services. Commonly, many countries have used performance indicators to benchmark the efficiency and effectiveness of their water management. One of the important performance indicators in determining the eff...

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Bibliographic Details
Main Authors: Norbaizura Kamarudin, Wan Rosmanira Ismail, Muhammad Azri Mohd
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:http://journalarticle.ukm.my/12738/1/jqma-14-2-paper1.pdf
http://journalarticle.ukm.my/12738/
http://www.ukm.my/jqma/current.html
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Institution: Universiti Kebangsaan Malaysia
Language: English
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