Psychology hardiness and psychology well-being of banking sector employees and moderating role of coping strategy
Employees are one of the most important assets for country where its organization's structure determines the way these employees are interrelated and their teamwork in achieving the mission and the goal of the company which leads the employees to deal with stress in their personal life most...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2019
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| Online Access: | http://journalarticle.ukm.my/15671/1/31724-98058-1-SM.pdf http://journalarticle.ukm.my/15671/ http://ejournals.ukm.my/ebangi/issue/view/1177 |
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| Institution: | Universiti Kebangsaan Malaysia |
| Language: | English |
| Summary: | Employees are one of the most important assets for country where its organization's structure
determines the way these employees are interrelated and their teamwork in achieving the
mission and the goal of the company which leads the employees to deal with stress in their
personal life most likely in workplace. Stress can be accumulative over a period of time
resulting in a "burnout experience" and it leads to physical and psychological ill-health
adversely affecting work and social functioning. The objective of this study is to explore and
investigate the coping strategy as a moderating effect in predicting psychology hardiness and
psychology well-being among employees from Malaysian banking sector. This study also
intended to determine correlation and the statistic significant differences in the respondents’
psychology hardiness by demographic factors such as gender. The survey was executed at 11
Banks and 141 respondents were participated in Kuala Lumpur which includes both Malaysian
and the international banks as well. Psychology hardiness was measured using the dispositional
Resilience [DRS-15 (v3.2)] scale, Coping strategy was measured using the Problem Oriented
Brief Coping Experienced (BRIEF COPE) scale while Psychology well-being was measured
using Well-being Manifestation Measure scale (WBMMS) scale. In the study, all three
variables are score variable therefore the hypotheses were tested by using hierarchical multiple
regression, Correlation and T-Test in SPSS version 20. The results of the study revealed that
coping strategy enhances the effect of psychology hardiness on wellbeing. And, as a moderator
coping strategy would increase the effect of psychological hardiness on employees' well-being
in the banking sector. |
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