An analysis on the service dimensions of National Youth Skills Training Institutes via an integrated multi-attribute decision-making procedure
It is indeed a challenging undertaking for the key players of Malaysian National Youth Skills Training Institutes (IKBNs, in Malay) to decide the finest possible strategies that could significantly enhance their students’ satisfaction over their services. It involves the consideration of various ser...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2021
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| Online Access: | http://journalarticle.ukm.my/17827/1/jqma-17-1-paper1.pdf http://journalarticle.ukm.my/17827/ https://www.ukm.my/jqma/jqma17-1/ |
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| Institution: | Universiti Kebangsaan Malaysia |
| Language: | English |