Investigating digital library success using the DeLone and McLean information system success 2.0: The analysis of common factor based structural equation modeling
In many years, libraries from government universities spent a vast amount of investment to subscribe to various digital resources such as online reputable publishers, journals, online databases, books, monographs, and other resources for information storage. However, prior studies reported that th...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://eprints.unisza.edu.my/1907/1/FH03-FPP-20-39356.pdf http://eprints.unisza.edu.my/1907/ |
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| Institution: | Universiti Sultan Zainal Abidin |
| Language: | English |
| Summary: | In many years, libraries from government universities spent a vast amount of investment to subscribe to various
digital resources such as online reputable publishers, journals, online databases, books, monographs, and other
resources for information storage. However, prior studies reported that the utilization of digital library is remain
lacking though online libraries were able successfully find the necessary information. This is confirmatory study to
model and investigating the determinant of user satisfaction of a digital library system. A research model was adopted
from an existing model as Delone and McLean Information system success .. Data were collected using cluster
sampling technique. A total of usable questionnaires were used for empirical study purpose. The results showed
that Information Quality is the strongest effect in contributing the user satisfaction followed by the quality factors
(System Quality and Service Quality). In additions, the Preacher & Hayes approach was used for testing the indirect
effect. From this approach, partial mediation was occurred in all effects. Briefly, the behavioural intentions are greatly
influenced by the quality factors and Information System. |
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