Relationship between e-commerce service quality, satisfaction, trust, and customer loyalty in the hotel industry in the east coast of peninsular Malaysia
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Main Authors: | , , , |
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Format: | Conference or Workshop Item |
Language: | English English |
Published: |
2014
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Subjects: | |
Online Access: | http://eprints.unisza.edu.my/554/1/FH03-FSSG-14-01168.pdf http://eprints.unisza.edu.my/554/2/FH03-FSSG-14-01261.jpg http://eprints.unisza.edu.my/554/ |
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Institution: | Universiti Sultan Zainal Abidin |
Language: | English English |