Relationship between e-commerce service quality, satisfaction, trust, and customer loyalty in the hotel industry in the east coast of peninsular Malaysia

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Bibliographic Details
Main Authors: Mutia Sobihah, Abd Halim, Nor Azman, Mat Ali @ Salim, Mahadzirah, Mohamad, Wan Zulqurnain, Wan Ismail
Format: Conference or Workshop Item
Language:English
English
Published: 2014
Subjects:
Online Access:http://eprints.unisza.edu.my/554/1/FH03-FSSG-14-01168.pdf
http://eprints.unisza.edu.my/554/2/FH03-FSSG-14-01261.jpg
http://eprints.unisza.edu.my/554/
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Institution: Universiti Sultan Zainal Abidin
Language: English
English