The important of Knowledge Management and Customer Knowledge Management in enhancing organizational performance

In this information age, Knowledge Management (KM) and Customer Knowledge Management (CKM) have become the main competitive strategies of the organization to improve the Organizational Performance (OP). This study discusses the role of KM and CKM implementation in improving the OP. Moreover, the stu...

Full description

Saved in:
Bibliographic Details
Main Authors: Nor Hafizah, Abdullah, Ahmad Suffian, Mohd Zahari, Rosman, Mahmood
Format: Article
Language:English
Published: Medwell Journals 2016
Subjects:
Online Access:http://eprints.unisza.edu.my/7569/1/FH02-FBK-16-06688.jpg
http://eprints.unisza.edu.my/7569/
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Universiti Sultan Zainal Abidin
Language: English