Determinants of customer satisfaction in conventional insurance services: The case of Malaysia

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Bibliographic Details
Main Authors: Lai, Mei Hsien, Koh, Katrin Sze Yee, Choi, Cheng Keong, Chua, Chiau Xiang, Tan, Wen Pei
Format: Final Year Project / Dissertation / Thesis
Published: 2014
Subjects:
Online Access:http://eprints.utar.edu.my/1279/1/BF%2D2014%2D1100383.pdf
http://eprints.utar.edu.my/1279/
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Institution: Universiti Tunku Abdul Rahman