A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry

The main objective of this research is to study the relationship between organizational commitment (OC) and organizational citizenship behavior (OCB) in Malaysian banking industry. The commitments that will be discussed in this study included affective commitment, continuance commitment and normativ...

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Main Authors: Leong, Li Yin, Loh, Jing Wen, Cheah, Khai Yeen, Phang, Chin Lyn, Wong, Zheng Yi
Format: Final Year Project / Dissertation / Thesis
Published: 2019
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Online Access:http://eprints.utar.edu.my/3514/1/fyp_BA_2019_LLY.pdf
http://eprints.utar.edu.my/3514/
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Institution: Universiti Tunku Abdul Rahman
id my-utar-eprints.3514
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spelling my-utar-eprints.35142019-08-15T06:43:03Z A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry Leong, Li Yin Loh, Jing Wen Cheah, Khai Yeen Phang, Chin Lyn Wong, Zheng Yi HD Industries. Land use. Labor The main objective of this research is to study the relationship between organizational commitment (OC) and organizational citizenship behavior (OCB) in Malaysian banking industry. The commitments that will be discussed in this study included affective commitment, continuance commitment and normative commitment. The previous study by other researchers will helps to develop the hypotheses in this research project. The sampling location that been selected are Kuala Lumpur, Selangor, and Perak. A sample size of 169 respondents in the questionnaire had been conducted. The questionnaire was design and distributed through randomly sample to employees. The Statistical Analysis System (SAS) software had been used in order to run the reliability analysis, frequency analysis, explaining the correlation coefficient analysis and test of hypothesized relationships among the dependent variable and the independent variables. As a result, it had been found that all of the organizational commitment has positive significant relationship with organizational citizenship behavior. Besides, the findings and suggested recommendation have been discussed. Lastly, the future study and conclusion have been done. 2019 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/3514/1/fyp_BA_2019_LLY.pdf Leong, Li Yin and Loh, Jing Wen and Cheah, Khai Yeen and Phang, Chin Lyn and Wong, Zheng Yi (2019) A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry. Final Year Project, UTAR. http://eprints.utar.edu.my/3514/
institution Universiti Tunku Abdul Rahman
building UTAR Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
url_provider http://eprints.utar.edu.my
topic HD Industries. Land use. Labor
spellingShingle HD Industries. Land use. Labor
Leong, Li Yin
Loh, Jing Wen
Cheah, Khai Yeen
Phang, Chin Lyn
Wong, Zheng Yi
A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry
description The main objective of this research is to study the relationship between organizational commitment (OC) and organizational citizenship behavior (OCB) in Malaysian banking industry. The commitments that will be discussed in this study included affective commitment, continuance commitment and normative commitment. The previous study by other researchers will helps to develop the hypotheses in this research project. The sampling location that been selected are Kuala Lumpur, Selangor, and Perak. A sample size of 169 respondents in the questionnaire had been conducted. The questionnaire was design and distributed through randomly sample to employees. The Statistical Analysis System (SAS) software had been used in order to run the reliability analysis, frequency analysis, explaining the correlation coefficient analysis and test of hypothesized relationships among the dependent variable and the independent variables. As a result, it had been found that all of the organizational commitment has positive significant relationship with organizational citizenship behavior. Besides, the findings and suggested recommendation have been discussed. Lastly, the future study and conclusion have been done.
format Final Year Project / Dissertation / Thesis
author Leong, Li Yin
Loh, Jing Wen
Cheah, Khai Yeen
Phang, Chin Lyn
Wong, Zheng Yi
author_facet Leong, Li Yin
Loh, Jing Wen
Cheah, Khai Yeen
Phang, Chin Lyn
Wong, Zheng Yi
author_sort Leong, Li Yin
title A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry
title_short A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry
title_full A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry
title_fullStr A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry
title_full_unstemmed A study on the relationship between organizational commitment and organizational citizenship behaviour in Malaysian banking industry
title_sort study on the relationship between organizational commitment and organizational citizenship behaviour in malaysian banking industry
publishDate 2019
url http://eprints.utar.edu.my/3514/1/fyp_BA_2019_LLY.pdf
http://eprints.utar.edu.my/3514/
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