Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry

Medical devices service industry growth. As the Covidis playing an important role in national economic 19 pandemic arises, medical devices are becoming extremely important in detecting the virus and bacteria while the service representatives are risking their life to maintain the devices in order to...

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Main Author: Tan, Ying
Format: Final Year Project / Dissertation / Thesis
Published: 2022
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Online Access:http://eprints.utar.edu.my/4462/1/2101702_Tan_Ying.pdf
http://eprints.utar.edu.my/4462/
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Institution: Universiti Tunku Abdul Rahman
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spelling my-utar-eprints.44622022-07-27T09:20:47Z Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry Tan, Ying HD Industries. Land use. Labor Medical devices service industry growth. As the Covidis playing an important role in national economic 19 pandemic arises, medical devices are becoming extremely important in detecting the virus and bacteria while the service representatives are risking their life to maintain the devices in order to ensure the function ability of the devices to better cure the affected patients. It is important f or organizations to be socially responsible to their employees where organizations that takes interests in social practices of corporate social responsibility (CSR) could increas performance and lead to increasing of business performances e their employees’ . This study is aimed to investigate the relationship among internal corporate social responsibility, job satisfaction and turnover intention in the service industry. Five core of dimensions adopted from Albdour et al. (2010) are adopted for internal CS R, while Brayfield and Rothe Model will be utilized to further illustrate the concept of job satisfaction. A total of 385 responses were collected and evaluated and the results revealed that internal CSR and employees’ job satisfaction are positively rel ated to each other. On the other hand, employees’ job satisfaction is negatively related to their turnover intention. Nevertheless, there is no significant relationship between internal CSR and turnover intention. 2022 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/4462/1/2101702_Tan_Ying.pdf Tan, Ying (2022) Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry. Master dissertation/thesis, UTAR. http://eprints.utar.edu.my/4462/
institution Universiti Tunku Abdul Rahman
building UTAR Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
url_provider http://eprints.utar.edu.my
topic HD Industries. Land use. Labor
spellingShingle HD Industries. Land use. Labor
Tan, Ying
Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry
description Medical devices service industry growth. As the Covidis playing an important role in national economic 19 pandemic arises, medical devices are becoming extremely important in detecting the virus and bacteria while the service representatives are risking their life to maintain the devices in order to ensure the function ability of the devices to better cure the affected patients. It is important f or organizations to be socially responsible to their employees where organizations that takes interests in social practices of corporate social responsibility (CSR) could increas performance and lead to increasing of business performances e their employees’ . This study is aimed to investigate the relationship among internal corporate social responsibility, job satisfaction and turnover intention in the service industry. Five core of dimensions adopted from Albdour et al. (2010) are adopted for internal CS R, while Brayfield and Rothe Model will be utilized to further illustrate the concept of job satisfaction. A total of 385 responses were collected and evaluated and the results revealed that internal CSR and employees’ job satisfaction are positively rel ated to each other. On the other hand, employees’ job satisfaction is negatively related to their turnover intention. Nevertheless, there is no significant relationship between internal CSR and turnover intention.
format Final Year Project / Dissertation / Thesis
author Tan, Ying
author_facet Tan, Ying
author_sort Tan, Ying
title Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry
title_short Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry
title_full Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry
title_fullStr Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry
title_full_unstemmed Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry
title_sort relationships among internal corporate social responsibilit y ,job satisfaction and turnover intention in the service industry
publishDate 2022
url http://eprints.utar.edu.my/4462/1/2101702_Tan_Ying.pdf
http://eprints.utar.edu.my/4462/
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