The influence of consumers’ trust and e-commerce platforms system quality on buying decision during Covid-19 pandemic

• Main Authors: Choo, Yuen Theng, Kwan, Zhi Qian, Kwong, Cai Yan, Sum, Oi Ding, Yop, Jessie
• Format: Final Year Project / Dissertation / Thesis
• Published: 2021
• Subjects: H Social Sciences (General); HF Commerce; HM Sociology; ZA Information resources
• Online Access: http://eprints.utar.edu.my/4926/1/fyp_PR_2021_CYT.pdf; http://eprints.utar.edu.my/4926/
• Institution: Universiti Tunku Abdul Rahman

The study concerns about the Covid-19 pandemic have shifted many businesses away from traditional (offline) models and toward modern (E-commerce) models, which has also shifted customers' purchasing platforms from physical to online. Trust in E-commerce platforms and satisfaction with their sys...