Factors that influence acceptance of QR payment among customers in Malaysia

• Main Author: Lee, Hai Wen
• Format: Final Year Project / Dissertation / Thesis
• Published: 2024
• Subjects: H Social Sciences (General); QA76 Computer software
• Online Access: http://eprints.utar.edu.my/6736/1/202310%2D20_Lee_Hai_Wen_Dr_Komathi__LEE_HAI_WEN.pdf; http://eprints.utar.edu.my/6736/
• Institution: Universiti Tunku Abdul Rahman

This research aims to examine the factors that influence acceptance of QR payment among customers in Malaysia. The independent variables are perceived usefulness, ease to use, trust and compatibility while the dependent variable is intension to use QR payment. This research has determined the relationship between independent variables and dependent variable. In this research, a quantitative approach was applied, with a sample size of 345 are user of QR payment. The survey involved the participation of 345 respondents in this research and all were successfully collected. The descriptive analysis, reliability test, and multiple regression analysis are obtained by SPSS software. Lastly, the limitations encountered and the recommendations for future studies have been discussed in the chapter 5 of this research