DROID QUEUE MANAGEMENT SYSTEM (DQMS)

• Main Author: TAY, ZHI WEI
• Format: Final Year Project
• Language: English
• Published: Universiti Teknologi Petronas 2013
• Online Access: http://utpedia.utp.edu.my/13619/1/TayZhiWei_13922.pdf; http://utpedia.utp.edu.my/13619/
• Institution: Universiti Teknologi Petronas

help assist in smoothening the queue they have in their office. With the awareness of paperless community at the rise, the society is trying to cut down on the usage of papers nowadays. The Droid Queue Management System (DQMS) is an Android application is an application which supports the paperless community idea by replacing paper tickets with digital form of queue tickets besides providing the alert system service for the customer’s convenience. DQMS will be serving as an alternative for the current queue management system which dispenses paper tickets and lacks of alert system in the phone. The method which DQMS will be using is by capturing the QR Codes on to the users’ smartphones and sending the QR details to the database server and the numbers will be updated in the server itself. Notifications will be sent out from the queue management system to the users when the queue number of user is approaching. To develop DQMS, rapid application development methodology is being applied which consist of planning phase, analysis phase, design phase, prototyping phase and implementation phase. As for the development of this application, Android SDK development tool will be used while the programming language involved will be JAVA and Google Chart API library. In order to gather data and information from the public, surveys and distributions of questionnaire was being done to collect their opinions and feedback on the current system.