The enforcement of financial ombudsman scheme (FOS) to Malaysian takaful and insurance sectors: an analysis of alternative dispute resolution (ADR) from a period of 2013 to 2021

• Main Authors: Mohd. Zain, Nor Razinah, Mohd Noor, Azman, Wan Ismail, Wan Zamri, Awang, Hasila
• Format: Conference or Workshop Item
• Language: English; English
• Published: 2022
• Subjects: BPH Islamic Economics; BPK Islamic law. Shari'ah. Fiqh; HF Commerce; K Law (General)
• Online Access: http://irep.iium.edu.my/102965/1/AICIF%202022%20NO.%2095%20194-213.pdf; http://irep.iium.edu.my/102965/2/AICIF%20PAPER%2003%20-%20THE%20ENFORCEMENT%20OF%20FINANCIAL%20OMBUDSMAN%20SCHEME.docx; http://irep.iium.edu.my/102965/; https://conference.iium.edu.my/aicif/
• Institution: Universiti Islam Antarabangsa Malaysia

The introduction of Islamic Financial Services Act 2013 or IFSA into Malaysian legislative landscape has shaped the Islamic financial services industry (IFSI) tremendously. Focusing on providing effective dispute settlement and financial protection towards the customers, IFSA creatively formulates t...