Determining service quality indicators to recruit and retain international students in Malaysia higher education institutions: global issues and local challenges

Determining service quality indicators to recruit and retain international students in Malaysia higher education institutions: global issues and local challenges

International student mobility has become an effective global strategy for tertiary institutions’ economic growth, revenue, and diversity. This study aimed to provide service quality indicators that can be used to improve international student mobility services in Malaysian public universities. The...

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Bibliographic Details
Main Authors: Hussein Amzat, Ismail, Najimdeen, Abdul Hakeem Alade, Walters, Lynne M., Yusuf, Byabazaire, Padilla-Valdez, Nena
Format: Article
Language:English
English
Published: MDPI 2023
Subjects:
LB2300 Higher Education
Online Access:http://irep.iium.edu.my/105436/7/105436%20Determining%20Service%20Quality%20Indicators.pdf
http://irep.iium.edu.my/105436/8/105436%20Determining%20Service%20Quality%20Indicators_SCOPUS.pdf
http://irep.iium.edu.my/105436/
https://www.mdpi.com/2071-1050/15/8/6643
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Institution: Universiti Islam Antarabangsa Malaysia
Language: English
English

Internet

http://irep.iium.edu.my/105436/7/105436%20Determining%20Service%20Quality%20Indicators.pdf
http://irep.iium.edu.my/105436/8/105436%20Determining%20Service%20Quality%20Indicators_SCOPUS.pdf
http://irep.iium.edu.my/105436/
https://www.mdpi.com/2071-1050/15/8/6643

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