A systematic review on the effectiveness of using user-generated content in e-commerce marketing

This systematic literature review examines the effectiveness of user-generated content (UGC) in ecommerce marketing, specifically focusing on its impact on customer trust, engagement, and purchase behavior. The review identifies key determinants of UGC effectiveness by analyzing multiple studies,...

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Bibliographic Details
Main Authors: Akhter, Jubaer, Mohamadali, Noor Azizah
Format: Article
Language:English
Published: AIRCC Publishing Corporation 2023
Subjects:
Online Access:http://irep.iium.edu.my/107365/1/107365_A%20systematic%20review%20on%20the%20effectiveness.pdf
http://irep.iium.edu.my/107365/
https://aircconline.com/abstract/ijcsit/v15n4/15423ijcsit09.html
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Institution: Universiti Islam Antarabangsa Malaysia
Language: English
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