Patient satisfaction with the quality of healthcare services at selected major outpatient clinics at Sultan Ahmad Shah Medical Centre Kuantan Pahang

• Main Authors: Che' Man, Mohamad, Che Alhadi, Shahidah, Yusof, Muhammad Zubir, Mohd Arifin, Siti Roshaidai, Mohd Razib, Mohd Zhafri, Amiruddin, Salman
• Format: Article
• Language: English; English
• Published: International Islamic University Malaysia 2024
• Subjects: R Medicine (General); RA Public aspects of medicine; RT Nursing
• Online Access: http://irep.iium.edu.my/110587/7/110587_Patient%20satisfaction%20with%20the%20quality%20of%20healthcare%20services.pdf; http://irep.iium.edu.my/110587/13/110587_Patient%20Satisfaction%20with%20the%20Quality%20of%20Healthcare%20Services%20at%20Selected%20Major%20Outpatient%20Clinics%20at%20Sultan%20Ahmad%20Shah%20Medical%20Centre%20Kuantan%20Pahang_Scopus.pdf; http://irep.iium.edu.my/110587/; https://journals.iium.edu.my/kom/index.php/imjm/article/view/2335/1457; https://doi.org/10.31436/imjm.v23i01.2335
• Institution: Universiti Islam Antarabangsa Malaysia

INTRODUCTION: Patient satisfaction is a key factor in determining any gaps or inadequacies in the healthcare provider's services. This study aimed to measure the level of patient satisfaction and its associated factors towards the healthcare service of outpatient clinics in Sultan Ahmad Shah...