Myths and realities of digital reference services: perspectives of libraries from developing countries

• Main Author: Abu Bakar, Ahmad Bakeri
• Format: Article
• Language: English
• Published: University of Nebraska--Lincoln Libraries 2008
• Subjects: ZA4050 Electronic information resources
• Online Access: http://irep.iium.edu.my/123/1/FINAL_ALIEP_UITM_paper.doc; http://irep.iium.edu.my/123/
• Institution: Universiti Islam Antarabangsa Malaysia

With the increasing availability of electronic information services and the emergence of the Web the notion of traditional reference services has been altered. Libraries in the US have begun to offer Web–based reference services which are termed “digital” or “virtual” reference services and those...