Knowledge transfer capability among ICT firms in Malaysia
This paper presents the views of managers and knowledge workers of information and communication technology (ICT) firms in Malaysia pertaining to the roles of knowledge stocks, social network, and firm’s environment in creating knowledge transfer capability. Knowledge is important because it en...
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| Main Author: | |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/22725/1/260-266.pdf http://irep.iium.edu.my/22725/ |
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| Institution: | Universiti Islam Antarabangsa Malaysia |
| Language: | English |
| Summary: | This paper presents the views of managers and knowledge workers of information and communication
technology (ICT) firms in Malaysia pertaining to the roles of knowledge stocks, social network, and
firm’s environment in creating knowledge transfer capability. Knowledge is important because it
enables a firm to be innovative in terms of producing new products and services to the market. Usually
innovative firms create knowledge continuously because of the short product/service life cycle. Strategic
management and knowledge management literatures suggest a firm with knowledge transfer capability is
more innovative. However, based on personal interviews with 12 informants, the study observed that
Malaysia’s ICT firms were well equipped with knowledge transfer capability due to over emphasized
on profit making over knowledge creation. These firms need to change from where they are now to more
knowledge oriented approach if they want to sustain in the ICT industry. |
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