Government delivery system: the effectiveness of local authorities in Perak
Innovation and transformation in service delivery are taking place around the world as governments recognize the value that can be achieved through innovation and transformation for desired policy outcomes and increased citizen trust in government. Citizens have come to expect the same level of se...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/38437/1/Mariana.pdf http://irep.iium.edu.my/38437/ http://www.idrperak.my/images/publications-pdf/1st-annual-research-seminar-2014.pdf |
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| Institution: | Universiti Islam Antarabangsa Malaysia |
| Language: | English |