Patient satisfaction constructs

Patient satisfaction constructs

Purpose – The purpose of this paper is to examine the five-factor structure of patients’ satisfaction constructs toward private healthcare service providers. Design/methodology/approach – This research is a cross-sectional study. A questionnaire-based survey was conducted with previous and current...

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Bibliographic Details
Main Authors: Rahman, Muhammad Sabbir, Osman-Gani, Aahad M.
Format: Article
Language:English
Published: Emerald Management Review 2015
Subjects:
HF Commerce
HF5001 Business. Business Administration
HF5410 Marketing. Distribution of products
Online Access:http://irep.iium.edu.my/45010/1/IJHCQA-05-2015-0056.pdf
http://irep.iium.edu.my/45010/
http://emeraldgrouppublishing.com/products/journals/journals.htm?id=ijhcqa
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Institution: Universiti Islam Antarabangsa Malaysia
Language: English

Internet

http://irep.iium.edu.my/45010/1/IJHCQA-05-2015-0056.pdf
http://irep.iium.edu.my/45010/
http://emeraldgrouppublishing.com/products/journals/journals.htm?id=ijhcqa

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