Survey on patient’s satisfaction on the service quality in an emergency department in Malaysia
Patients' experience in the emergency department in terms of service, communication, waiting time, competence and facility are important indicators in improving quality care. The aim of this study was to explore patient’s satisfaction level on care of five domains; services, communication, wait...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Research & review
2016
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/59598/1/survey-on-patients-satisfaction-on-the-service-quality-in-anemergency-department-in-malaysia-%20%281%29.pdf http://irep.iium.edu.my/59598/ http://www.rroij.com/open-access/survey-on-patients-satisfaction-on-the-service-quality-in-anemergency-department-in-malaysia-.pdf |
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| Institution: | Universiti Islam Antarabangsa Malaysia |
| Language: | English |
Internet
http://irep.iium.edu.my/59598/1/survey-on-patients-satisfaction-on-the-service-quality-in-anemergency-department-in-malaysia-%20%281%29.pdfhttp://irep.iium.edu.my/59598/
http://www.rroij.com/open-access/survey-on-patients-satisfaction-on-the-service-quality-in-anemergency-department-in-malaysia-.pdf