Prioritising determinants of organizational performance in hotel industry: an empirical investigation for Bangladesh

• Main Authors: Islam, Rafikul, Rahman, Mahbubar
• Format: Conference or Workshop Item
• Language: English; English
• Published: 2018
• Subjects: HF5001 Business. Business Administration
• Online Access: http://irep.iium.edu.my/65977/1/Slides_Rafikul.pdf; http://irep.iium.edu.my/65977/19/65977_Prioritising%20Determinants%20of%20Organizational%20Performance.pdf; http://irep.iium.edu.my/65977/; http://www.agba.us
• Institution: Universiti Islam Antarabangsa Malaysia

The study develops a hierarchical model which prioritizes the quality determinants to enhance organizational performance in the hotel industry of Bangladesh. The study followed a mixed method approach. The study utilised the qualitative approach through semi structured interviews with 16 top and mid...