Service quality and customer behavioural intention: a study on Malaysian telecommunication industry
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Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Kuriakose Gregorious College, Kottayam, Kerala
2010
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Subjects: | |
Online Access: | http://irep.iium.edu.my/7529/1/service_quality_and_customer.pdf http://irep.iium.edu.my/7529/ |
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Institution: | Universiti Islam Antarabangsa Malaysia |
Language: | English |