System and Information Quality an Enabler for Assessing ERP Impacts on the Public Sector: The Case of ePBT in Malaysian Local Authorities

The aim of this study is to investigate the impact of the Enterprise Resource Planning (ERP) system on public sector performance in Malaysia using the DeLone and McLean Information System (IS) success model and four perspectives of Balanced Scorecard (BSC) measurement model, financial, customer, int...

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Bibliographic Details
Main Authors: Mohd Farid Fernandez, Dahlia Fernandez, Zainol, Zaini, Ahmad @ Abdul Mutalib, Hawa
Format: Article
Language:English
Published: Universiti Teknologi Mara Cawangan Johor Malaysia 2019
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Online Access:http://irep.iium.edu.my/76598/3/Dr%20zaini.pdf
http://irep.iium.edu.my/76598/
https://insightjournal.my/home/index.php
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Institution: Universiti Islam Antarabangsa Malaysia
Language: English