Enhancing decision-making skills via the types of communication

• Main Authors: Ramdzan Ali, Al Amirul Eimer, zolkarnain, Nurul Ain Syafinaz
• Format: Article
• Language: English
• Published: Universiti Islam Antarabangsa Sultan abdul Halim Mu'adzam Shah (UniSHAMS) 2020
• Subjects: H Social Sciences (General)
• Online Access: http://irep.iium.edu.my/87818/7/87818%20Enhancing%20decision-making%20skills%20via%20the%20types%20of%20communication.pdf; http://irep.iium.edu.my/87818/; https://ijm.unishams.edu.my/images/pdf_file/2020/all_journal_IJM_edit.pdf
• Institution: Universiti Islam Antarabangsa Malaysia

Appropriate choice of types of communication play a big role in shaping one’s decision- making skills. Therefore, the main objective of this study was to explore the relationship between the types of communication and decision-making skills among IIUM students. To collect the data, a questionnaire was developed from the process of adaptation and adoption of a few sets of questionnaires, solicited the information on the types of communication in decision-making skills. The target population of this study was undergraduate students of International Islamic University Malaysia (IIUM). The respondents of the study were chosen by convenience sampling method as the nature of this study is based on quantitative research study. Therefore, the questionnaire items were based on Likert-scale as well as multiple choice questions (MCQ). It was then analyzed by using Cronbach’s Alpha in order to measure its reliability and also SPSS for the statistical analysis of the collected data. Throughout the analysis, the results indicated that verbal communication and non-verbal communication do have a significant relationship with decision-making skills among IIUM students. Theoretical and practical implications were discussed to provide insights for future research in the area of communication and decisionmaking skills