CONTINUAL QUALITY IMPROVEMENT OF ONLINE COURSE DELIVERY USING PERCEIVED COURSE LEARNING OUTCOMES

The input from learners (as a key stakeholder) in the education sector is highly important and is a requirement in Total Quality Management or Continuous Quality Improvement (CQI). This is supported by Eom, Ashill and Wen (2006) who highlighted the use of perceived learning outcomes and satisfac...

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Bibliographic Details
Main Authors: Thirumeni Subramaniam, Nur Amalina Diyana Suhaimi
Format: Conference or Workshop Item
Published: 2018
Subjects:
Online Access:http://library.oum.edu.my/repository/1122/1/library-document-1122.pdf
http://library.oum.edu.my/repository/1122/
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Institution: Open University Malaysia
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Summary:The input from learners (as a key stakeholder) in the education sector is highly important and is a requirement in Total Quality Management or Continuous Quality Improvement (CQI). This is supported by Eom, Ashill and Wen (2006) who highlighted the use of perceived learning outcomes and satisfaction as the goals of educational outcomes in a distance delivery system that uses 3 computer-based instructional systems. Adult learners who are assumed to be self-directed learners ought to be responsible. Thus, they are the best judge over the impact of the delivery modes to their achievement of the learning outcomes.