Institutional strength and challenges from the learners perspective
The paper analyses the result of the Importance-Satisfaction Survey conducted in both 2006 and 2007 and using the Importance-Satisfaction Matrix to direct the institution in making improvements in the areas that matter most to the learners.
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Published: |
2007
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| Subjects: | |
| Online Access: | http://library.oum.edu.my/repository/9/1/Institutional_strength.pdf http://library.oum.edu.my/repository/9/ |
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| Institution: | Open University Malaysia |
| Summary: | The paper analyses the result of the Importance-Satisfaction Survey conducted in both 2006 and 2007 and using the Importance-Satisfaction Matrix to direct the institution in making improvements in the areas that matter most to the learners. |
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