Satisfaction Survey : Towards A "Learner-Centered" Support Services

• Main Authors: Ramli Bahroom, Latifah Abdol Latif
• Format: Conference or Workshop Item
• Published: 2005
• Subjects: LC5201 Education extension. Adult education. Continuing education; LG Individual institutions (Asia. Africa)
• Online Access: http://library.oum.edu.my/repository/96/1/Satisf_survey_seaair2005.paper.pdf; http://library.oum.edu.my/repository/96/
• Institution: Open University Malaysia

In its basic form, learner-centred support services encompass all aspects of learning and service delivery supports to meet the needs of the learners. In an open and distance learning environment, learners are of diverse background with unique needs that demand the development of special services...