Review of social media potential on knowledge sharing and collaboration in tourism industry

• Main Authors: Nezakati, Hossein *, Asra, Amidi, Yusmadi, Yah Jusoh, Shayesteh, Moghadas, Yuhanis, Abdul Aziz, Roghayeh, Sohrabinezhadtalemi
• Format: Article
• Published: Elsevier 2015
• Subjects: G 154.9 Tourism
• Online Access: http://eprints.sunway.edu.my/2029/; https://doi.org/10.1016/j.sbspro.2015.01.344
• Institution: Sunway University

Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this...