What do users want? An analysis of enquiries received at the Help Desk
Librarians are expected to equip themselves with knowledge of the various information resources available and tips for efficient search strategies before being given the task of helping out at the Help Desk. For this reason, fresh librarian are often paired with senior librarians when on duty. Howev...
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Main Authors: | , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2016
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Subjects: | |
Online Access: | http://eprints.sunway.edu.my/354/1/What%20do%20Users%20want.pdf http://eprints.sunway.edu.my/354/ |
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Institution: | Sunway University |
Language: | English |