The impact of Fitness Center servicescape on individual behavior: The Mediating role of emotional response

This study assesses the impact of fitness centers’ servicescape on individual behavior, exploring the mediating role of the Emotional Response between servicescape dimensions and individual behavior amongst customers of the Malaysian fitness industry. Consumers place great emphasis on the surroundin...

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Bibliographic Details
Main Authors: Ong, Derek Lai Teik *, Yap, Wei Xin
Format: Article
Language:English
Published: Taylor & Francis Open Access 2017
Subjects:
Online Access:http://eprints.sunway.edu.my/739/1/Derek%20Lai%20Teik%20Ong%20Impact%20of%20fitness%20center.pdf
http://eprints.sunway.edu.my/739/
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Institution: Sunway University
Language: English