Voice of customers: Text analysis of hotel customer reviews (cleanliness, overall environment & value for money)
The rise of the Internet has caused many changes on our daily lives. Internet has drastically changed the way we live our life, the way we spend our holidays, how we communicate with each other daily, and how we purchase products. The growth of Internet amongst consumer has generated content on the...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/793/1/Angela_Voice%20of%20Customers.pdf http://eprints.sunway.edu.my/793/ http://www.icbdr.org/ |
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| Institution: | Sunway University |
| Language: | English |