Customer satisfaction towards Poslaju National Courier Kota Kinabalu / Ernah Jumadi

This project paper is the final requirement for final year students of the Bachelor of Business Administration (Hons) Marketing course. This study is mainly about a "Customer Satisfaction towards PosLaju National Courier Kota Kinabalu Sabah". The SERVQUAL concept has been used in order to...

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Bibliographic Details
Main Author: Jumadi, Ernah
Format: Student Project
Language:English
Published: 2006
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/103361/1/103361.pdf
https://ir.uitm.edu.my/id/eprint/103361/
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Institution: Universiti Teknologi Mara
Language: English