Issues of enterprise records management applications : a semantic ontology-based solution perspective / Ahmad Zam Hariro Samsudin, Shah Jahan Miah and Michael McGrath

• Main Authors: Samsudin, Ahmad Zam Hariro, Miah, Shah Jahan, McGrath, Michael
• Format: Article
• Language: English
• Published: Faculty of Information Management 2013
• Subjects: Business records management
• Online Access: http://ir.uitm.edu.my/id/eprint/13900/1/AJ_AHMAD%20ZAM%20HARIRO%20SAMSUDIN%20JIKM%2013.pdf; http://ir.uitm.edu.my/id/eprint/13900/; https://ijikm.uitm.edu.my/
• Institution: Universiti Teknologi Mara

Enterprises have increasingly been employed various enterprise record management (ERM) applications for better managing records and contents electronically. However, there are issues in existing ERM applications that impact negatively on users' support, specially to resolve their information q...