Influence of Wi-Fi service quality towards tourists’ satisfaction and dissemination of tourism experience / Noorhaiza Masri, Faiz Izwan Anuar and Astri Yulia

Influence of Wi-Fi service quality towards tourists’ satisfaction and dissemination of tourism experience / Noorhaiza Masri, Faiz Izwan Anuar and Astri Yulia

Despite the heavy reliance on Wireless Fidelity (Wi-Fi) among tourists’, and the increase number of hotspots available at tourist attractions, limited research is available that investigates the service quality of Wi-Fi. This study investigated the dimension of service quality (SERVQUAL), Technology...

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Bibliographic Details
Main Authors: Masri, Noorhaiza, Anuar, Faiz Izwan, Yulia, Astri
Format: Article
Language:English
Published: Faculty of Hotel Management and Tourism, Universiti Teknologi MARA, Puncak Alam Campus 2017
Subjects:
Travel and the state. Tourism
Wifi access networks
Online Access:http://ir.uitm.edu.my/id/eprint/19507/7/AJ_NOORHAIZA%20MASRI%20JTHCA%20B%2017.pdf
http://ir.uitm.edu.my/id/eprint/19507/
https://www.jthca.org/
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Institution: Universiti Teknologi Mara
Language: English

Internet

http://ir.uitm.edu.my/id/eprint/19507/7/AJ_NOORHAIZA%20MASRI%20JTHCA%20B%2017.pdf
http://ir.uitm.edu.my/id/eprint/19507/
https://www.jthca.org/

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