Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar

Measurement and evaluation is one of the most important elements of the library management. Measurement and evaluation practices at the library are needed in fulfilling users' satisfactions by providing good library facilities and services to the users. All libraries aim to ensure that excellen...

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Main Author: Wan Mokhtar, Wan Nor Haliza
Format: Book Section
Language:English
Published: Institute of Graduate Studies, UiTM 2018
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/22265/1/ABS_WAN%20NOR%20HALIZA%20WAN%20MOKHTAR%20TDRA%20VOL%2014%20IGS%2018.pdf
http://ir.uitm.edu.my/id/eprint/22265/
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Institution: Universiti Teknologi Mara
Language: English
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spelling my.uitm.ir.222652019-01-17T07:10:48Z http://ir.uitm.edu.my/id/eprint/22265/ Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar Wan Mokhtar, Wan Nor Haliza University and college. Academic libraries Measurement and evaluation is one of the most important elements of the library management. Measurement and evaluation practices at the library are needed in fulfilling users' satisfactions by providing good library facilities and services to the users. All libraries aim to ensure that excellent services are provided to meet users' needs and expectations. Nevertheless, to ensure the needs of users are fulfilled is not an easy job and can't be taken lightly too. A big batch of things should be remarked that the purpose and objective of the library to supply the best service to users can be employed. This work is centred on the measurement and evaluation at the academic libraries in Malaysia. The purpose of this study is to find the actual situation of measurement and evaluation practices in eight Malaysian Academic Libraries and the contributions in the library strategic planning. The findings generated from this survey provide the measurement and evaluation scenario of how academic libraries are trying to satisfy the demands and satisfactions of their users. The study which focuses on the measurement and evaluation practices of users' needs and expectations in Malaysian academic libraries highlights how libraries establish their measurement and evaluation exercises. This study, which includes the perspectives of librarians who are directly involved in the measurement and evaluation activities in the academic library may serve as a baseline in a general sense for academic libraries of all sizes as to how academic libraries could leverage the ideas of fulfilling the needs and expectations of the users… Institute of Graduate Studies, UiTM 2018 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/22265/1/ABS_WAN%20NOR%20HALIZA%20WAN%20MOKHTAR%20TDRA%20VOL%2014%20IGS%2018.pdf Wan Mokhtar, Wan Nor Haliza (2018) Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar. In: The Doctoral Research Abstracts. IGS Biannual Publication, 14 . Institute of Graduate Studies, UiTM, Shah Alam.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic University and college. Academic libraries
spellingShingle University and college. Academic libraries
Wan Mokhtar, Wan Nor Haliza
Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
description Measurement and evaluation is one of the most important elements of the library management. Measurement and evaluation practices at the library are needed in fulfilling users' satisfactions by providing good library facilities and services to the users. All libraries aim to ensure that excellent services are provided to meet users' needs and expectations. Nevertheless, to ensure the needs of users are fulfilled is not an easy job and can't be taken lightly too. A big batch of things should be remarked that the purpose and objective of the library to supply the best service to users can be employed. This work is centred on the measurement and evaluation at the academic libraries in Malaysia. The purpose of this study is to find the actual situation of measurement and evaluation practices in eight Malaysian Academic Libraries and the contributions in the library strategic planning. The findings generated from this survey provide the measurement and evaluation scenario of how academic libraries are trying to satisfy the demands and satisfactions of their users. The study which focuses on the measurement and evaluation practices of users' needs and expectations in Malaysian academic libraries highlights how libraries establish their measurement and evaluation exercises. This study, which includes the perspectives of librarians who are directly involved in the measurement and evaluation activities in the academic library may serve as a baseline in a general sense for academic libraries of all sizes as to how academic libraries could leverage the ideas of fulfilling the needs and expectations of the users…
format Book Section
author Wan Mokhtar, Wan Nor Haliza
author_facet Wan Mokhtar, Wan Nor Haliza
author_sort Wan Mokhtar, Wan Nor Haliza
title Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
title_short Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
title_full Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
title_fullStr Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
title_full_unstemmed Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
title_sort measurement and evaluation practices in academic libraries and their contributions towards strategic planning / wan nor haliza wan mokhtar
publisher Institute of Graduate Studies, UiTM
publishDate 2018
url http://ir.uitm.edu.my/id/eprint/22265/1/ABS_WAN%20NOR%20HALIZA%20WAN%20MOKHTAR%20TDRA%20VOL%2014%20IGS%2018.pdf
http://ir.uitm.edu.my/id/eprint/22265/
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