Customers satisfaction towards the credit department services quality at Agrobank, Jalan Hang Tuah Melaka / Lia Badie

• Main Author: Badie, Lia
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2009
• Subjects: Consumer satisfaction; Customer services. Customer relations; Banking
• Online Access: http://ir.uitm.edu.my/id/eprint/25113/1/PPb_LIA%20BADIE%20BM%20M%2009_5.pdf; http://ir.uitm.edu.my/id/eprint/25113/
• Institution: Universiti Teknologi Mara

This research is about a study on Customers’ satisfaction towards the Credit Department Service Quality at Agro Bank, Jalan Hang Tuah Melaka. This study will examine and measure the level of customer’s satisfaction and the relationship of the items that will influence their satisfaction with the ser...