Influence of emotional intelligence on resistance to change among employees at KPJ Kajang specialist Hospital / Presantia Anak Bujang, Nurul Hanina Mohd Zulkarnain and Sallehatul Asfiah Mohamad Salleh

• Main Authors: Bujang, Presantia, Mohd Zulkarnain, Nurul Hanina, Mohamad Salleh, Sallehatul Asfiah
• Format: Student Project
• Language: English
• Published: Arshad Ayub Graduate Business School 2018
• Subjects: Personnel management. Employment management; Employee motivation; Mental and moral life
• Online Access: https://ir.uitm.edu.my/id/eprint/26183/1/PPm_PRESANTIA%20ANAK%20BUJANG%20AAGS%2018_5.pdf; https://ir.uitm.edu.my/id/eprint/26183/
• Institution: Universiti Teknologi Mara

Resistance to change has been identified as an organizational challenge for decades. Previous studies of resistance to change mostly take an organizational perspective as opposed to an individual perspective. Basically, change triggers strong emotions, which may promote tunnel vision, narrowing our...