Turnover intention; predicting age role on perceived work exhaustion in hospitality industry / Irina Mohd Akhir... [et al.]

• Main Authors: Mohd Akhir, Irina, Rozekhi, Nor Azureen, Rani, Zaharah, Zakaria, Nurul’Aishah @ N, Abd Hakim, Fairuz, Johari, Noorsa Riza
• Format: Article
• Language: English
• Published: Universiti Teknologi Mara Cawangan Pulau Pinang 2020
• Subjects: Turnover of employees. Labor turnover; Research; Methodology; Hospitality industry. Hotels, clubs, restaurants, etc. Food service; Malaysia
• Online Access: http://ir.uitm.edu.my/id/eprint/29352/1/29352.pdf; http://ir.uitm.edu.my/id/eprint/29352/; https://ejssh.uitm.edu.my/
• Institution: Universiti Teknologi Mara

Hospitality provider needs to be well motivated to ensure high level of service delivery and outstand competitors. Nevertheless, due to the nature of work in hospitality service industry, they exposed to higher degree of work exhaustion and faced a great challenge to remain in the industry. In many...