The significant impact of customer relations practices (CRP), information technology (IT) and information sharing between supply chain partners (IS) on product sales / Arawati Agus, Za’faran Hassan and Sarminah Ahmad

• Main Authors: Agus, Arawati, Hassan, Za’faran, Ahmad, Sarminah
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA Cawangan Pahang 2008
• Subjects: Management information systems. Decision support systems. Enterprise resource planning; Communication in management. Communication in organizations. Communication of information; Organizational change. Organizational development. Corporate turnarounds
• Online Access: http://ir.uitm.edu.my/id/eprint/29921/1/29921.pdf; http://ir.uitm.edu.my/id/eprint/29921/
• Institution: Universiti Teknologi Mara

This paper examines the relationship between supply chain management programs and sales in manufacturing companies in Malaysia. The study measures senior quality managers’ or production manager’s perception of SCM practices and sales in the industry. This study investigates relationships between sup...