A study on customers satisfactions towards services quality at the Store Soon Seng Plaza Melaka / Siti Fatimah Ibrahim

• Main Author: Ibrahim, Siti Fatimah
• Format: Student Project
• Language: English
• Published: 2013
• Subjects: Total quality management. Benchmarking; Consumer satisfaction; Shopping centers. Shopping malls
• Online Access: http://ir.uitm.edu.my/id/eprint/31036/1/31036.pdf; http://ir.uitm.edu.my/id/eprint/31036/
• Institution: Universiti Teknologi Mara

This research study is conducted at The Store Melaka. This study is on ‘Customers satisfaction towards Service Quality at The Store Melaka. The main objective of this study is to determine the level of customers satisfaction towards service quality provided at The Store Soon Seng Plaza with using fi...