The role of halalan-toyyiban supply chain practices as significant predictors towards excellent customer service management / Anizah Zainuddin, Sarah Irdina Ridzwan and Sarah Batrisyia Ridzwan.

• Main Authors: Zainuddin, Anizah, Ridzwan, Sarah Irdina, Ridzwan, Sarah Batrisyia
• Format: Article
• Language: English
• Published: Universiti Teknologi Mara Selangor 2020
• Subjects: BP Islam. Bahaism. Theosophy, etc; The practice of Islam; Industrial hygiene. Industrial welfare. Work environment; Food industry and trade. Halal food industry. Certification
• Online Access: http://ir.uitm.edu.my/id/eprint/33019/1/33019.pdf; http://ir.uitm.edu.my/id/eprint/33019/
• Institution: Universiti Teknologi Mara

This study examines the role of Halalan-Toyyiban supply chain practices (HTSCP) in the context of service management. Investigation was done to see how retail customers react to the role of HTSCP; that later influence their overall grocery experience. Halalan Toyyiban is a process associated with re...