E-tourism: young consumers’ perceptions on the service quality of tourism related websites / Anderson Ngelambong, Jazira Anuar and Saerah Saien

• Main Authors: Ngelambong, Anderson, Anuar, Jazira, Saien, Saerah
• Format: Research Reports
• Language: English
• Published: 2009
• Subjects: Recreational areas and facilities. Recreation centers; Malaysia
• Online Access: http://ir.uitm.edu.my/id/eprint/35502/2/35502.PDF; http://ir.uitm.edu.my/id/eprint/35502/
• Institution: Universiti Teknologi Mara

As the internet has become a prominent global phenomenon, many service industries have sought to utilize e-services (electronic service) in order to exploit the internet as a viable alternative marketing channel. Arguably, the group within society today most likely to use the internet as a primary s...