Dimension of taxpayers' perceived quality towards the behavioral intention in using e-filing of the inland revenue board of Malaysia (IRB) / Awang Sebli Awang Bojeng...[et.al]

• Main Authors: Awang Bojeng, Awang Sebli, Zainal Abidin, Siti Nadia, Mohd Ibrahim, Soffian
• Format: Thesis
• Language: English
• Published: 2019
• Subjects: Human behavior. Behaviorism. Neobehaviorism. Behavioral psychology; Perception; Customer services. Customer relations; Communication of technical information; Information technology. Information systems
• Online Access: https://ir.uitm.edu.my/id/eprint/36370/1/36370.pdf; https://ir.uitm.edu.my/id/eprint/36370/
• Institution: Universiti Teknologi Mara

Tax as a source of revenue is a key element for a country's growth and development. THe introduction of e-Filing system by IRB has helped to increase the collection of taxes since its inception in 2006.